Skip to content
Riophany

CRM, automation, AI agents and RevOps for businesses in Africa and the UK

Tag: AI

AI in Nigeria: Nigerians Are Embracing AI. Business Systems Are Struggling to Keep Up

AI in Nigeria: at a Lagos spare-parts shop using a voice note, mobile payment and connected order fulfilment

AI in Nigeria is spreading fast among consumers and staff, but customer records and workflows lag behind. Why that gap matters for business.

WhatsApp May Become More Important to AI in Africa Than the CRM

WhatsApp AI in Africa connecting WhatsApp orders, inventory and payments for a Lagos distributor

Across Africa, the most important interface for business AI may already be on customers’ phones. WhatsApp could become the front door to CRM, stock, payments and delivery systems. What’s your thought about AI In Africa?

The Most Valuable AI Agents Are Becoming Less General

Specialised AI agents: a new employee learning a focused workflow with colleagues in an office

Specialised AI agents built for one job are proving more valuable than general assistants. What the shift means for businesses in Nigeria and the UK.